Woo, and indeed, hoo!

25 Nov 2003: That Jonny Wilkinson, eh? I don’t know if this is a good thing, but never have I been hugged by so many strangers in a pub.

New iMac, same old lack of customer care

17 Nov 2003: Just got a new iMac. Very nice. But disappointing service from local dealer Cancom (although I suspect it’ll be the same elsewhere). Only in response to a casual query as I left the shop (“everything’s all the latest version etc is it?”) did the sales assistant point out that the iMac didn’t have the latest Panther OS on it. Apparently I have to call Apple to get it, and pay more than ten quid shipping charge for the privilege of waiting several days for them to send it to me. The Panther OS has been available for two weeks or more. Even if the machine was built before it was available, surely they should be including the new OS in [...]